Stack Veterinary Hospital: Statement on COVID-19
March 19, 2020

In an effort to share in our responsibility to keep Healthcare providers safe during the Coronavirus Pandemic we will be limiting the number of elective surgical procedures that we schedule. This decision is made so that we are not contributing to the shortage of surgical masks, protective gowns, and gloves that are needed to protect those that are being called upon to treat human patients affected by this disease. Rest assured we will still ration enough supplies so that if your pet were to require an emergency surgery we will be fully prepared. We hope to be back to normal operation in the near future and apologize for any inconvenience this policy may cause.

Please do not hesitate to call our team if you have any questions or concerns, (315) 478-3161.


 

Stack Veterinary Hospital: Statement on COVID-19
March 19, 2020

As a result of the current State of Emergency in Onondaga and nearby counties, the team at SVH is taking necessary steps to continue keeping our staff, clients and patients as healthy as possible. At this time, we are maintaining regular business hours. However, effective immediately, we have implemented the following policies.

Appointments:

  • Upon arrival, please call our office from the parking lot. A veterinary assistant will greet you at your vehicle. The assistant will bring your pet into the building while you remain in your vehicle. A Doctor will call you after the exam to discuss diagnostics and treatments.
  • If the exam requires you to be brought into the building, please come alone to limit the number of people in our confined exam rooms.
  • If you are bringing a cat in for an appointment, please ensure your cat is in a secure carrier. Please call our office if you need one provided for your appointment.
  • To limit exposure we are asking for no cash or check transitions at this time. We except Visa, Mastercard and Discover.
  • If you are exhibiting any clinical signs of sickness, or if you have travelled in the last 14 days, we ask you do not accompany your pet. Please have an representative bring your pet instead. Our Doctors are still able to call you, after the exam, if requested.

 Pickups:

  • Upon arrival, please do not walk into the building. If you are coming in to pick up medications, foods, or other supplies, a member of our Client Care team will bring the supplies out to you.
  • To limit exposure payments will be taken over the phone. We are asking for no cash or check transitions at this time. We do except Visa, Mastercard and Discover.

We sincerely appreciate your understanding and willingness to adjust to the current National pandemic. Most importantly, we hope your families and pets remain healthy and safe. Please do not hesitate to call our team if you have questions or concerns. To speak with a member of our team, please call: (315) 478-3161


 

Stack Veterinary Hospital: Statement on COVID-19
3/18/2020

Surgical Procedures

In an effort to share in our responsibility to keep Healthcare providers safe during the Coronavirus pandemic we will be limiting the number of elective surgical procedures that we schedule. This decision is made so that we are not contributing to the shortage of surgical masks, protective gowns, and gloves that are needed to protect those that are being called upon to treat human patients affected by this disease. Rest assured we will still ration enough supplies so that if your pet were to require an emergency surgery, we will be fully prepared. We hope to be back to normal operations in the near future and apologize for any inconvenience this policy may cause.

Please do not hesitate to call our team if you have any questions or concerns, (315) 478-3161